LIFETIME WORKMANSHIP
GUARANTEE CERTIFICATE
At Blocked Drains Central Coast we don't just say we're reliable — we put it in writing. Every job is backed by our written Lifetime Workmanship & Satisfaction Guarantee.
OUR 5 CORE GUARANTEE COMMITMENTS
When you hire Blocked Drains Central Coast, you're protected by 5 strict operational guarantees designed to safeguard your home and your wallet.
1. Satisfaction Guarantee
If you're not 100% happy with our workmanship within 12 months of your invoice, our crew will return and make it right at absolutely no extra cost to you.
2. No Surprises Pricing Guarantee
Clear scope, fixed upfront quote, and your explicit go-ahead required before any extra work begins. You'll never see hidden fees or surprise charges.
3. Master Workmanship Guarantee
Carried out only by fully licensed, trade-certified technicians following Australian Standards (AS/NZS 3500) and strict safety rules.
4. Respect for Your Time
We give narrow 2-hour arrival windows, send SMS tracking updates when we're on the way, and credit $50 toward your bill if we're ever late without notice.
5. Respect for Your Home
Boot covers on, drop sheets down, and a complete spotless clean-up before we leave. If we leave any mess behind, we pay for a professional cleaner.
CERTIFICATE OF GUARANTEE
NSW Contractor Licence: 360180C | ABN: 27 631 015 300This document certifies that all drainage, sewer, stormwater and pipe relining work completed by Blocked Drains Central Coast is protected under our master trade warranty program.
WHAT'S COVERED UNDER YOUR GUARANTEE?
We believe in total transparency. Here's a clear breakdown of what's covered under our lifetime guarantee versus standard manufacturer limits.
Lifetime Workmanship Defects
Pipe joints, drain installations, fixture mountings, relining joins and sewer or stormwater connections fitted by Blocked Drains Central Coast.
Full Manufacturer Parts Warranty
All valves, pumps, fittings and relining materials supplied by Blocked Drains Central Coast carry manufacturer warranties backed by our direct replacement support.
Priority $0 Re-Attendance
If a guarantee claim comes up, you jump to the front of our dispatch queue with a $0 call-out fee and $0 labour cost.
Pre-existing Unrelated Defects
Older, non-serviced pipework outside our scope of work, or damage caused by foreign objects, tree roots invading old terracotta pipes, or unauthorised third-party tampering.
Normal Consumable Wear
Standard wear items like rubber washers, O-rings, or extreme scale build-up from untreated hard water after the standard warranty period.
HOW TO CLAIM YOUR GUARANTEE IN 4 STEPS
No complex paperwork or drawn-out disputes. If you ever have a concern, here's our simple priority resolution process.
We Complete the Work
Our licensed technician finishes your job, runs high-pressure stress tests, and leaves your property spotless.
You Receive Your Certificate
Along with your digital invoice, you get an official Lifetime Guarantee Certificate listing your job ID, technician licence and coverage.
Zero Registration Required
Your guarantee is automatically activated in our system and linked to your address. No online registration or hassle needed.
Call Us Anytime — We Honour It
If a workmanship issue ever comes up, call 0475 735 463 with your invoice number. We dispatch a technician to fix it free of charge.
BLOCKED DRAINS CENTRAL COAST VS TYPICAL DRAIN CREWS
See why our guarantee sets us apart from the average Central Coast drainage service.
| Feature | Blocked Drains Central Coast | Typical |
|---|---|---|
| Workmanship Guarantee | Lifetime Workmanship Guarantee | 30-90 days (if any) |
| Satisfaction Guarantee | 12-Month Written Guarantee | Verbal only |
| Pricing Model | Upfront Fixed Price | Hourly rate + materials |
| Call-Out Fee | $0 Mon-Fri* | $80-$150+ |
| On-Time Promise | $50 credit if late | No guarantee |
| Clean-Up | Spotless — or we pay for cleaning | Variable |
| Police Checked | 100% of staff | Not always |
| Insurance | $20M public liability | $5M-$10M typical |
| Parts Warranty | Full manufacturer + direct support | Manufacturer only |
| Emergency Response | 24/7, avg 60 min | Limited hours |
Guaranteed Drainage Work Across the Central Coast
When you hire Blocked Drains Central Coast, you're not just getting a drain crew — you're getting a written guarantee that protects your home and your investment. Our lifetime workmanship guarantee covers every job we complete across Gosford, Terrigal, Woy Woy, Erina, Wyong, Toukley and all Central Coast suburbs.
Unlike typical crews who offer a 30-90 day warranty (if any), our guarantee lasts for the life of the installation. If a workmanship issue ever comes up — whether it's 6 months or 16 years after we finished the work — we'll return and fix it completely free of charge. No time limits, no fine print, no arguments.
Combined with our 12-month satisfaction guarantee, full manufacturer parts warranty, $0 call-out fee Monday to Friday and $20 million public liability insurance, you can book Blocked Drains Central Coast with complete confidence. Call 0475 735 463 to experience guaranteed drainage service today.